PaperShelf — Support
Scan a document; PaperShelf names it, files it, makes it searchable, and shares a clean PDF — no account.
Contact
Email: support@medbillresolve.com
We read every message. Response time is typically within 48 hours.
Common questions
- Do I need an account?
- No. PaperShelf works without an account. Documents stay on your iPhone.
- Is my paperwork uploaded?
- No. Scanning and OCR run on-device. Nothing is sent to our servers.
- What is free vs Unlimited?
- Free includes scan, OCR, search, and export for up to 20 documents. Unlimited removes the cap ($19.99/year or $39.99 lifetime).
How much does Unlimited cost? $19.99/year or $39.99 lifetime. Free includes 20 documents.
How do I cancel? Settings → Apple ID → Subscriptions on your iPhone.
- Privacy
- See the Privacy Policy.
- Terms of Use
- See the Terms of Use.
Report a bug
Email support@medbillresolve.com with:
- What happened (one sentence)
- What you expected instead
- iOS version + device (Settings → General → About)
- App version (Settings tab inside PaperShelf)
- Screenshot if possible