Include: device model, iOS version, LOOK version (when available), and whether the issue is camera, identification, compatibility, purchases, or Amazon links.
Common questions
When is the app on the App Store? Listing goes live when review completes — this site will get the real link then. We do not publish placeholder App Store URLs.
Why no buy button yet in a session? LOOK only offers purchase links after compatibility grounding.
Restore purchases: Use Apple’s restore in-app (LOOK+) once the app is available.
Privacy: See Privacy Policy — no raw images off-device by default.