HouseBrief — Support

What is HouseBrief?

HouseBrief is a free iPhone app that lets U.S. homeowners submit a property to a private home-buying company for review. We are not a broker or agent.

Is this a listing service?

No. HouseBrief is not a marketplace, listing service, or matchmaker. Submissions go to our internal review team. If we're interested, we'll reach out with a direct cash offer.

Do I pay anything?

No. HouseBrief is free. There are no fees, subscriptions, or commissions. Any purchase price we propose is between you and our affiliated acquisition entity.

Which states are supported?

We currently review submissions from a limited set of U.S. states. The app will tell you immediately if your state isn't supported yet — you can leave your contact info and we'll reach out if that changes.

How long until I hear back?

We aim to respond within 2 business days. Submissions with missing info take longer because we follow up for more details first.

What if I get a follow-up question?

Follow-up questions appear in the Messages tab. Answer when you have a moment — there's no deadline, but slower answers mean slower review.

How do I delete my account?

Settings → Delete account and data. This removes your contact info from our systems. Submissions may be anonymized and kept for audit purposes.

Contact

hello@medbillresolve.com